Welcome! 👋 This page contains useful information to help you with purchasing and downloading digital products from my shop.
If you’re new to buying digital items or run into any issues, check the sections below — I’ve included answers to the most common questions, step-by-step instructions, and helpful tips for a smooth experience.
If you don’t find what you’re looking for, feel free to contact me using the form on the Contact us page. I’m here to help! 💌
🛍️ How to Buy
- Browse the catalog and select the product you like
- Click the Buy blue button below the product title
- You will be redirected to a secure checkout page via Lava.top
- Complete the payment using your preferred method
- You will see a page with files
📥 How to Download Files
- After payment, the download button will appear directly in your browser
- You’ll also receive a download link via email
- All files are delivered in a ZIP archive
- To use the brushes, unzip the file
📂 How to Unzip the Downloaded File
Your download will come as a .zip archive. Here’s how to open it using standard tools:
- Windows: Right-click the
.zipfile and select “Extract All…” - macOS: Double-click the
.zipfile to unzip it automatically - iPhone / iPad: Open the
.zipfile in the Files app – it will unzip automatically - Android: Tap the
.zipfile in your file manager and choose “Extract” or “Open with…”
No extra apps are needed — all modern devices can open zip files by default.
❓ FAQ
Q: Do I need a computer to install brushes?
A: No! You can download and install them directly on your iPad or tablet.
Q: Can I use your brushes in other apps?
A: Yes, many sets include both .brushset (for Procreate) and .abr (for Photoshop / CSP). Check the product description for supported formats.
Q: I didn’t get my files! What should I do?
A: First, check your spam or promotions folder. If the email isn’t there, contact me at:
📩 artbychao.help@gmail.com
Q: I click the button, but the files don’t download — why?
A: If you’re using the built-in browser in social media apps (like Instagram or TikTok), file downloads may not work. Please open the site in a regular browser (like Safari or Chrome), log into your Lava.top account, and download your files from there.
Q: Can I use your brushes for commercial projects?
A: Yes! You are free to use the products for personal and commercial projects as part of your design.
You are not allowed to sub-license, resell, share, rent it or create your own Procreate/Photoshop and other app’s brushes based on my products.