Refund Policy

Refund Policy

  1. Due to the digital nature of the products, all sales are final once the file has been delivered or accessed.
  2. By purchasing a digital item, the buyer agrees that the product is considered used once access has been granted, and it is therefore non-refundable.
  3. Exceptions may be made in the following cases:
    • Accidental duplicate purchases
    • Corrupted or non-functioning files
    • Other technical errors

If you experience any of the above, please contact me artbychao.help@gmail.com

Each request will be reviewed on a case-by-case basis.